Our People
“At Compass, the diversity of our people is the foundation of our success and our greatest strength. Our individual differences combined with our shared mission make us better together, and we’re committed to fostering an environment where our Associates can bring their AUTHENTIC selves to work – every day.”
— Cindy Noble, Chief People Officer, Compass Group
Monalisa Prasad
director of sustainability, Chartwells Higher Education/Compass Group
“At Compass Group, I’ve been encouraged to pursue my passion for sustainability. That’s given me the chance to lead our organization’s efforts on sustainability and to learn from the innovative leaders at Compass Group. From speaking at our labor-management meetings to pursuing my blog on promoting sustainability, I can live my ideals and inspire others to improve. Working here, I’m an integral part of a group that serves the community fresh, nutritious food, even during the most difficult of times. During the pandemic, our core team came together in just hours to successfully deliver 6,000 pounds of food donations to a non-profit in New York that gave people much-needed food during a very trying time.”
Avid Learner, Valued Community Member, Dedicated Sports Fan
Angie Lam
assistant director of dining services, Morrison Living
“Working at Compass Group has taught me the importance of creativity and thinking outside the box. My current staff includes members from seven different countries, and each day is a new opportunity to listen and learn from their amazing experiences. The opportunity to serve our residents’ meals gives me a purpose and keeps me coming to work with a smile on my face. I’m grateful to Compass Group for opening the door to so many opportunities that have allowed me to grow and pursue my passion of helping others.”
Nature explorer, Craft connoisseur, Avid runner
Hopeton J Sharpe
hourly chef, Bon Appetit/Willamette University
“I love the work environment at Compass Group. The company has presented me with great opportunities that have helped me grow and develop my career. I started out as a line cook where I got to be creative and was able to infuse my Jamaican culture into the food. Sharing food is about more than just something to eat—it’s sharing a part of your story. After demonstrating my abilities and contributing in the kitchen, I was offered a managerial position and took advantage of that opportunity. I haven’t looked back since and am excited for my future at Compass Group.”
Avid gardener, Woodworker, Wine lover
D&I Trainings
Building a culture of inclusion is an ongoing journey and we strive to provide resources that support an evolution of learning and awareness for our associates.
D&I Micro-Learnings
A series of micro-learnings designed to explore behaviors that shape a diverse and inclusive culture.
Respect Effect
An instructor-led training course that focuses on the tools and behaviors necessary to create respectful environments and the impact that it can have in our everyday lives.
Unconscious Bias
An online training course that helps the learner understand and mitigate the impacts of unconscious bias. This is an opportunity to explore a valuable concept and help foster the inclusive environment that we seek to create at Compass Group.
Inclusive Leadership
An online training course with a unique and interactive approach to learning that allows the learner to explore the behaviors associated with leading inclusively—and how that can drive results within the business
Skills Development Training
Our goals are to offer the best, most effective job-related training possible for associates and to maximize their skills to reach their job performance and career growth aspirations. We work with associates specifically on improving their technical, interpersonal, management and financial skills.
Interactive Learning
We created and launched interactive toolkits to support multiple Heritage Month celebrations throughout the year. These toolkits drive conversation and promote awareness around different experiences and cultures. Each toolkit includes Associate Engagement, Client Engagement, and Supplier Diversity.
Compliance Training
As an industry leader, we set the highest possible standards for the quality of the services we provide and the professional and ethical way we run our business. Our reputation depends on it. Compass Group offers Compliance Training to help our associates understand their role in maintaining the highest standards of service and ethics.
Interactive Learning
We created and launched interactive toolkits to support multiple Heritage Month celebrations throughout the year. These toolkits drive conversation and promote awareness around different experiences and cultures. Each toolkit includes 3 sections:
- Associate Engagement: Weekly topics with information and talking points that managers can use to facilitate and encourage open conversations with their teams.
- Client Engagement: Posters to drive awareness, recognition and conversations within our client locations.
- Supplier Diversity: Spotlights of our diverse supplier partners that tell their stories and drive awareness around product and service offerings.
Compliance Training
As an industry leader, we set the highest possible standards for the quality of the services we provide and the professional and ethical way we run our business. Our reputation depends on it. Compass Group offers Compliance Training to help our associates understand their role in maintaining the highest standards of service and ethics.
Homegrown Frontline Training
Our premier team training program that helps managers communicate important information to frontline associates and recognize them as valued team members. CHAT is offered in English and in Spanish.
Leadership Development
We provide leadership development programs for every stage of our associates’ careers. Our leadership development programs prepare our future leaders to develop the organization and drive long-term, sustainable growth. We believe every associate can be a leader at every stage of their career. From managing themselves to managing a business, our leadership development programs are designed to achieve results—both for our associates and for the organization.
Growing Opportunities for Women in Culinary
The Women in Culinary Program aims to empower our female culinarians through dedicated training opportunities, leadership development programs, and an annual conference and recognition event. As the leading food service and hospitability company, we recognize that we can make a difference. Together with our talented teams, we are committed to change.
Being a part of the Women In Culinary Chef Challenge is an experience I will forever be grateful for. I was able to display my culinary talents, network cross-sector, and forge meaningful relationships through the mentoring circles. It’s created a space for women in culinary to ask advice, have a good laugh, and exchange shared experiences.
– Bethany Simpson,
Corporate Executive Chef,
Morrison Healthcare
Women in Culinary—Chef Challenge
The Chef Challenge is the recognition aspect of the Women in Culinary Program. One woman from each sector is identified to participate and they compete for the Chef Challenge title by displaying their culinary talents. Participants can network with their peers across sectors, meet with our suppliers, learn about products and trends, participate in career development sessions, engage with guest speakers, and much more.
Upward
Upward is a formal leadership development program designed to ignite female culinarians by empowering them with confidence, resilience, and courage to excel in a leadership role. Upward prepares female culinarians for today’s successes and for tomorrow’s challenges. The goal is to create a stronger pipeline of women leaders in culinary settings and leverage gender diversity for outstanding business results.
ChefNet
Compass Group’s Food & Drink community, ChefNet is a robust network of local and celebrity chefs available to make an appearance at client locations for the ultimate guest-chef experience. In 2020, ChefNet moved to a 100%-virtual model. Since October, Celebrity Chefs like Elizabeth Falkner, Aarti Sequeria, Damaris Phillips, Amanda Cohen, and Jet Tila have hosted virtual events, in addition to StarChefs and ‘Best of Local’ chefs. Events range from appetizers and mocktails to complicated entrees and pastry classes, offering engaging ways to connect.
Chef Appreciation Week
We believe food is a powerful medium to create meaningful change. Food unites us and chefs inspire us, connecting people across societies, generations and geographies. The world’s largest culinary celebration, Chef Appreciation Week (CAW), offers a platform every September for customers, clients and coworkers to recognize chefs and culinary talent, the heart of our house. The foundation of our success relies on all the great people behind the experience who are driven to make a positive impact on the wellbeing of our guests, health of our communities and the vitality of the food system.
Engaging Tomorrow’s Leaders
Accelerated Manager Program (AMP) provides aspiring managers with a fast-track learning opportunity focusing on management development. It takes a personalized approach aiming to customize learning for each aspiring manager’s strengths, skills, and interests, and provides a flexible configuration for each Compass Group sector. While each participant will have a personalized experience, all learners follow the same program path.
An Opportunity to Advance
The Talent Review process integrates diversity and inclusion through an extensive evaluation of performance and potential—while providing an opportunity to highlight, encourage and develop our future leaders.
We partner with leaders across the organization to ensure personal development plans (PDPs) are created for our future leaders. PDPs empower our associates by letting them know that they have our vote of confidence and that we want to see them grow professionally. This year’s talent review process included the targeted creation of PDPs for ALL diverse high potential associates within a sector.
Pillar 1
Building Diverse Pipelines
Promote our D&I philosophy and intentionally market our jobs to increase diversity in our candidate pipeline.
Pillar 2
Internal Mindset
Internally build awareness to mitigate bias and deepen understanding of role as a D&I champion.
Pillar 3
Compass Collaboration
Ensure that partnerships are established and that the strategy is embedded throughout the organization.
Candidate Journey
An Inclusive Approach
50%
Salaried Positions Filled Internally
100,000+
Associates Hired (Hourly and Salaried)